Free UK delivery

Damson Jewellery

Customer Service

How to Shop
You can browse through the site by product category or designer. Click on the item you're interested in for more detailed information such as sizes and materials. Then click on the big picture to zoom in for a closer look. When you've decided what you'd like, simply add the chosen item to your shopping basket, proceed to purchase and follow the online instructions.

If you need help feel free to call us on 01233 758198 during office hours Monday to Friday, or e-mail us at info@damsonjewellery.co.uk

Terms and Conditions
When you use this website you are automatically agreeing with and accepting all of the Terms and Conditions for the supply of goods through www.damsonjewellery.co.uk. Damson Jewellery Ltd may update these Terms and Conditions from time to time and will notify you of such changes by uploading them on the site. Usage of the website implies acceptance of the revised terms and conditions.

Our service
The site allows users to purchase designer jewellery, as described in these Terms and Conditions.

Terms of Sale
On receipt of payment for the goods that you ordered, you will receive an acceptance e-mail sent to the e-mail address you provided when ordering. Our acceptance of your order constitutes a legally binding contract. Therefore, only adults (persons aged 18 and over) and other individuals who are lawfully entitled to enter into a legally binding contract under English law can make a purchase on this site.

Pricing and delivery
All of our prices are shown in GBP (sterling). Purchases may be made using a debit or credit card through WorldPay or PayPal, our secure online payment facility. All orders are subject to acceptance and availability.

Damson reserves the right to change prices without prior notice.

Non European Community (EU) residents will be liable for any import duties and taxes in the usual way. Damson reserves the right to change prices without prior notice.

Once you have made a purchase it will be despatched by the individual designer. Our delivery times and charges are set out on our website. Quoted delivery times are estimates only, based on availability and normal delivery time in working days and Damson does not accept any liability for failure to deliver within the stated time.

Cancellations and Returns
You are entitled to cancel an ordered item and receive a full refund at any time up to the end of the seventh working day from the date you receive the ordered goods. Your right to cancel your order is subject to the purchase being returned unworn and in its original condition. It is also subject to you e-mailing us within 7 days of receiving your goods to get a Return Authorization Code (RAC). Returned goods must be received by Damson jewellery within 21 days of receipt of the RAC, otherwise there will be no guaranteed refund.

We reserve the right to cancel your order if stock is not available or if one or more of the items you ordered was listed at the wrong price due to a typographical error or a pricing error in the information supplied to us by our designers. If we cancel your order we will notify you by e-mail and re-credit the purchase price to your account as soon as is practicable and in any event within 30 days of your order.

Privacy Policy
How we use the information we collect
Damson is committed to protecting your privacy and security online. When you make a purchase through our website we will ask for your contact details - name, postal address and e-mail address. To process an order we also need financial information such as your credit/debit card number and the expiry details. Payments are processed through WorldPay or PayPal, highly respected and completely secure, online payment processors. We do not store credit card details nor do we share financial details with any 3rd parties. Damson does not hold your payment card details on this site or on our database and assumes no responsibility whatsoever for the provision of this service or for any financial loss incurred through the use of the WorldPay or PayPal payment service.

We use this personal information to process your registration, verify your billing information and to enable our designers to send out any orders you make. If you have agreed to receive further information about the website then we may also provide you with information about news, offers and services we think may be of interest to you. If you no longer wish to receive any further communications from Damson send an email to unsubscribe@damsonjewellery.co.uk. Damson will not sell or give your personal data to other companies unless you give us permission to do so.

General non-personal data (number of visits, time spent on the site etc) is recorded automatically when you access the Damson website. This helps us to monitor customer flow and site usage which in turn means we can adapt the design and layout of the site to best meet the needs of our customers. This information is not shared with third parties.

Cookies
A cookie is a small data file that we transfer to your hard drive, allowing us to recognise your computer the next time you visit our site. Cookies can't read or interfere with other information saved on your hard disk.

Most computers automatically accept cookies. However, you can change your browser settings at any time to refuse cookies, or notify you when you receive a new cookie so that you can decide whether or not to accept it.

Outside Parties
On confirmation of an order, the relevant designer will despatch the product on our behalf. Such individuals will have access to the personal details needed to perform this function eg name and address, but are not permitted by their contract with Damson to use it for any other purposes and are bound by the same UK Data Protection legislation as us. Damson will accept no liability for the designers' use or abuse of the personal details mentioned above.

Changes to our privacy policy
Damson reserves the right to change their privacy policy at any time, while still adhering to the applicable laws and guidelines. Any changes will be posted on the website so that you are aware of the revisions. By continuing to use the site you are automatically agreeing to these revisions.

Copyright
All rights reserved. This website and all of its contents are copyright of Damson Jewellery Ltd or its technology providers and are protected by international copyright laws and may not be used without our written permission.

You have permission to electronically copy and print hard copies of this website solely for non-commercial purposes related to shopping with Damsonjewellery.co.uk. Any other use of materials from this website is strictly forbidden without written permission from Damson Jewellery Ltd.

Liability
The user of the Damson Jewellery website does so at their own risk. Damson Jewellery make no representation or warranty that the Site or Service will be uninterrupted, secure or error-free or that the quality of the goods or services provided will meet your expectations. Neither do they make any warranty as to the quality, reliability or currentness of any information or service provided through this website.

Disclaimer
The site and service is provided on an 'as is' basis. Damson Jewellery Ltd make no representations or warranties of any kind, either express or implied, with reference to the website, its content or the information available on it. Damson Jewellery Ltd shall not be liable for any loss or damage whatsoever arising directly or indirectly from the use of this website. This limitation of liability applies to any direct, indirect, incidental, consequential, special, punitive or exemplary damages you may suffer, including but not limited to, damages for loss of use, profits or data, even if Damson Jewellery Ltd has been advised of the possibility of such damages